Credit Union Compensation

Credit unions continue to grow in size and complexity, and boards will need to attract outside talent, many from other financial institutions.  Despite these challenges, credit unions can establish compensation plans that are enticing enough to attract and retain talent. 

Compensation Resources, Inc. (CRI) has extensive experience working with organizations within the credit union industry to develop effective compensation programs that are aligned with organizational goals and objectives.

Specifically, CRI specializes in the design, development, and implementation of compensation and human resource programs in the following areas:
  • Competitive market studies
  • Salary administration
  • Executive compensation
  • Performance management
  • Incentive compensation
  • Sales compensation
  • Deferred compensation arrangements
  • Employment and change of control agreements

Case Studies:

Case Study #1: Salary Administration Program / Competitive Benefit Study

Issues:
  • Tired of the “usual” players, and wanted fresh eyes
  • Concerned regarding credibility of compensation process
  • Turnover was increasing and compensation was often the issue
  • Utilized the step rate pay system for determining salary increases and grade assignments were tied to seniority
  • Desire to move to a pay-for-performance program
  • Often provided salary increases to employees in which performance did not warrant an increase
  • Desired to develop a market pricing designed program to attract and retain employees
  • Policies and procedures to handle compensation issues were not current or clearly defined
  • Benefit Plans had not been compared to market practices in many years
Solutions:
  • Adopted a Compensation Philosophy that emphasized a market driven approach for salary administration
  • Market priced all positions based on a market driven approach
  • Developed appropriate salary structures for various employee groups
  • Compensated employees at the competitive market levels
  • Provided increases to employees that were tied to performance
  • Developed salary administration guidelines and procedures to ensure consistency
  • Communicated with employees regarding the new program
  • Provided a detailed Benefit Practices Study with recommendations for improvement, where necessary

Case Study #2: Executive Compensation / Salary Administration Program / Incentive Compensation

Issues:

  • Credit Union experienced a great deal of growth in the past couple of years
  • Board of Directors wanted to align total compensation package for Senior Management with competitive market
  • Board wished to implement formal incentive compensation program, including short- and long-term incentive awards
  • Wanted to tie incentive awards to demonstrable awards
  • Current sales incentive plans had questionable relationship between goal achievement and appropriate payout
  • Desired to streamline sales compensation process
  • Needed to focus sales incentives on definitive results
  • Compensation levels were not aligned with the competitive market
  • Provide rewards based on individual and team-related performance
  • Compression occurred between new hires and experienced employees
  • Desire to develop a market pricing designed program to attract and retain employees
  • Pay-for-performance not actively used to determine increases and bonuses
  • No salary structures were in place
  • No formal policies and procedures existed to handle compensation issues
Solutions:
  • Interviewed Board members in order to understand the organization’s culture, and confirm their position on compensation
  • Interviewed executives to fully understand their duties and responsibilities
  • Adopted a Compensation Philosophy that emphasized a market driven approach for salary administration and integrated sales compensation with the business objectives and marketing direction for the Credit Union
  • Conducted a market analysis to determine the competitive market utilizing published survey data
  • Developed appropriate salary grades and ranges for all employees
  • Developed salary administration guidelines and procedures to ensure consistency
  • Communicated with employees regarding the new program
  • Provided recommendations to the Board regarding base salary, annual incentives, and long-term incentives
  • Designed the plan documents covering the short- and long-term incentive programs, and assisted with each program’s on-going implementation
  • Designed sales incentives based on desired mix of fixed and variable compensation
  • Developed sales compensation guidelines and procedures to ensure consistency
Let us help your Credit Union become an Employer of Choice through the development of sound compensation programs.
 

 

 

 
 
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Compensation Resources® is an All-Inclusive Compensation Consulting Firm Specializing in Executive Compensation, Sales Compensation, Performance Management, Litigation Support, Online/Internet Compensation, and Most Human Resource Support Issues.
Copyright © 2008 Compensation Resources®

This information is not intended for use without professional advice.

310 Route 17 North, Upper Saddle River, NJ 07458
T: 877-934-0505 or 201-934-0505 F:201-934-0737
e: inquiries@compensationresources.com
 
 
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